Catch up on the
FCA Customer Understanding Panel
In May we hosted a live panel with the FCA, Nationwide and
StepChange Debt Charity to explore the latest insights on
customer understanding best practice.
Below you'll find a recording of the event, the 10 key takeaways guide, and a quick way to get in touch if you'd like to get in touch.
Feel free to watch, share, and contact us.
Watch the webinar
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Ten insights
for financial services
Based on the webinar content and discussion we've created a guide to the latest customer understanding insights and best practice for financial services forms.
About us
We are a numbers first communications partner.
With training and support Plain Numbers helps organisations unlock better ways to communicate numbers – and supercharge customer understanding.
The FCA recognises Plain Numbers as an example of best practice, and we partner with over 20 organisations in financial services.
Our partners include
Get in touch to book a call
Complete the form and we'll be in touch to book a call and chat about how Plain Numbers can help you improve customer understanding.